Frequently asked questions

We supply hotels, restaurants, cafes, supermarkets, catering companies, corporate canteens, care homes, schools, and other food service establishments. Whether you’re a small independent café or a large hotel chain, we have solutions tailored to your business.

All products are stored in our state-of-the-art temperature-controlled facilities and undergo rigorous quality checks upon arrival. We use refrigerated transport for all deliveries and work directly with certified growers and suppliers. Our cold chain logistics ensure products reach you at peak freshness.

Yes, we provide competitive volume pricing for bulk orders and regular contract customers. The more you order, the better rates you receive. Contact us to discuss a customized pricing structure based on your ordering frequency and volume requirements.

Absolutely. Many of our clients prefer scheduled weekly or daily deliveries. We can establish a recurring order system tailored to your business needs, ensuring you never run out of essential products. Our account managers work closely with you to optimize your delivery schedule.

For new customers, we typically require payment on delivery or advance payment. Once a trading relationship is established, we offer 14-day or 30-day credit terms for approved accounts. We accept bank transfers, credit/debit cards, and can set up direct debit arrangements for regular customers.

Yes, we provide custom packaging solutions including branded boxes, specific weight requirements, and private labeling services for retailers and larger operations. Our team can work with you to create packaging that meets your brand standards and operational needs. Minimum quantities apply for custom options.